
Hello readers,
The primary issue being discussed at this time revolves around the COVID-19 virus and essential services needing to minimize the amount of staff working, resulting in the layoff of workers and jobs not getting done. This issue involves the employees and the employers of both essential and non-essential workplaces. From an employee’s perceptive this is problematic as countless people have lost work hours and while some employees are still receiving income, others are now confined to their home without income. From a company/management’s perspective this is problematic as workers are now being told to stay home while some are still being paid and work is not getting done, thus creating a non-efficient workplace. The main cause or driver of this issue is the need for minimal social contact at this time. It is in the interest of safety for everyone that as many people stay home as possible unless there is an emergency situation. This will have an impact on work and employment relations as it impacts the efficiency in the workplace. While workers are being told to stay home, everyday tasks are no longer being completed. The best way to address this issue is to follow the example of Stevens Point. This city has adopted the high performance work systems tactic. This method uses training as its main focuses and discusses the benefits of training on the knowledge and skills of employees. High performance work systems allow employees to increase their qualifications and knowledge by offering multi-skill training or cross-training. This helps to ensure a more flexible work organization and creates a more dynamic work environment. Multi-skill training or cross-training benefits both the employees and the employer as it gives employees alternate jobs to do when they cannot perform their assigned tasks. It also creates an overall more efficient workplace for employers. During the time of the COVID-19 virus, the city of Stevens Point found this approach useful as the city employees who remained at work were able to complete the tasks of other employees who were sent home for isolation. The cross-training allowed for the company to minimize employees on site and social interactions while maximizing efficiency in the workplace. Should this be implemented in other cities or across the country and is this always possible? Do you think implementing this will cause problems in the future and create an increase in employee layoffs where workers are no longer needed because of cross-trained employees? Do you think this strategy of cross-training can be continued and maintained during daily operations in the future to maximize efficiency and cut costs?
Looking forward to hearing your thoughts!
– Julia
Links:
Williams, Rashad. March 27, 2020. “Stevens Point works to cross-train employees during rising COVID-19 concerns”. abc News 9. https://waow.com/2020/03/27/stevens-point-works-to-cross-train-employees-during-rising-covid-19-concerns/



